Frequently asked questions

Chinese astrology is a family of symbolic systems that map birth time and calendar cycles to personality traits and life themes. We present it as cultural wisdom for self-reflection and entertainment—not as scientific certainty.

We do not claim to predict fixed outcomes. Readings describe patterns and possibilities so you can reflect with more clarity. Treat insights as prompts, not commands.

Astrology is not a substitute for professional advice in medicine, law, finance, or mental health. It is a reflective framework; use your judgment and seek experts when needed.

Birth time improves precision for certain chart elements. If unknown, use your best estimate or skip time—your report still highlights useful themes, with a narrower technical scope.

Quality depends on correct birth data and how you apply the insights. Reports are generated by AI from classical-style rules; they are best used as structured reflection, not literal prediction.

No. Use readings for reflection and planning conversations—not as the sole basis for medical, legal, financial, or safety decisions.

After checkout, you receive your reading through the secure delivery flow shown in the product (for example, email or on-screen download). Exact steps are confirmed at purchase.

Refund terms depend on the product version and region. We publish the current policy on the checkout page and in your confirmation email. Contact support if delivery fails.

Prices are shown in USD unless stated otherwise at checkout. Your bank may apply conversion fees for non-USD cards.

We collect only what is needed to generate your chart and deliver your order. Retention, deletion, and security measures are described in our Privacy Policy.

Access is limited to systems and people required to run the service (for example, delivery and support). We do not sell personal data.

Yes, where applicable by law and our internal policies. Use the contact options in our Privacy Policy to request deletion or export.